Refund & Return Policy
Refund & Returns Policy
Last Updated: June 2026
At Sids Art World, customer satisfaction is important to us. Due to the handmade and artistic nature of our products, the following policy applies.
Returns
We accept returns only if:
- The item arrives damaged.
- The wrong item is delivered.
- The item is significantly different from its description.
Return Request Period
Customers must contact us within 7 days of delivery with:
- Order number
- Clear photographs of the product
- Description of the issue
Non-Returnable Items
The following items cannot be returned:
- Original handmade paintings
- Customized artwork
- Personalized products
- Digital downloads
- Gift cards
- Sale or clearance items
unless they arrive damaged or defective.
Damaged Items
If your order arrives damaged:
- Contact us within 48 hours of delivery.
- Provide photographs of:
- Product damage
- Packaging
- Shipping label
We will evaluate the claim and offer a replacement or refund where applicable.
Refunds
Approved refunds will be issued to the original payment method.
Processing times:
- Approval: 2–5 business days
- Refund processing: 5–10 business days depending on the payment provider
Exchanges
We only replace items that are:
- Damaged
- Defective
- Incorrectly shipped
Return Shipping
If the return is approved due to our error or product damage, return shipping costs may be covered by us.
Contact
For returns or refund requests:
Email: support@sidsartworld.com
Website: sidsartworld.com